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REVELSTOKE MOUNTAIN RESORT

  /  REVELSTOKE MOUNTAIN RESORT

OVERVIEW

Season: Late November through Mid-April

Province: British Columbia

Accommodation: Limited

Min Age: 19

Jobs: Line cooks, Servers, cashiers, Lift Operations, Guest Services, Rentals, Retail, Ski School, Custodial, housekeeping, various hotel positions.

Interview Locations: Australia

Nations Eligible to Apply: Anybody who is eligible to obtain a Canadian Working Holiday Visa

Not everyone can stay forever, but those who have visited will tell you; you may leave Revelstoke, but you’ll never forget it. At its core, Revelstoke has three defining pillars that keep loyal snow seekers coming back year after year: big mountain terrain, legendary powder and small-town vibes. Add in a like minded community and endless opportunities for outdoor adventure and you’ll find out why Revelstoke has become one of the most aspirational snow destinations.

JOB VACANCIES

Food & Beverage

Our menus, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Position: Server

Wage: $15.20 CDN per hour + Gratuities

Shifts: AM or PM shifts

Responsibilities:

  • Orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn
  • Exhibit serving essentials such as helping to create guests orders, menu enquiries, running food, and supporting staff
  • Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
  • Helping to maintain a clean and organised restaurant

Key Requirements:

  • Strong ability to lead conversation in any setting
  • Confident in connecting with people in an outgoing, positive and upbeat manner
  • Team oriented
  • Energetic and positive
  • Comfortable sharing positive experiences about food and drink
  • Experience in a serving role at a full-service restaurant considered an asset

 

Position: Guest Services Agent

Wage: $15.20 CDN per hour + Gratuities

Shifts: AM or PM shifts

Responsibilities:

Providing a world class impression on each and every guest, along with supporting your team in any way you can, some of your responsibilities will include:

  • Seeking endless opportunities to offer hospitality to our guests and team members
  • Answering the phone to handle reservations and guest inquiries
  • Helping to maintain a clean and organised restaurant
  • Using point of sale system, taking room service orders, delivery of room service.
  • Leading our front door to ensure prompt, friendly greeting and seating of each guest
  • Be a part of welcoming and training new team members

Key Requirements:

  • Strong ability to lead conversation in any setting
  • Confident in connecting with people in an outgoing, positive and upbeat manner
  • Team oriented
  • Energetic and positive
  • Comfortable sharing positive experiences about food and drink
  • Experience in a serving role at a full-service restaurant considered an asset


Position:
Cashier / Guest Services

Wage: $15.20 CDN per hour + Gratuities

Shifts: AM or PM shifts

Responsibilities:

  • Seeking endless opportunities to offer hospitality to our guests and team members
  • Answering the phone to handle reservations and guest inquiries
  • Helping to maintain a clean and organized restaurant
  • Using point of sale systems

Key Requirements:    

  • Energetic and positive
  • Ability to remain highly organized
  • Team oriented
  • Strong work ethic
  • Dependable and flexible
  • Committed to continuous improvement

 

Position: Line or Prep Cook

Wage: $16.50 CDN per hour and up

Shifts: AM or PM shifts

Responsibilities:

  • Maintain the quality of each dish while ensuring a speedy output
  • Function as part of a team, with a focus on communication
  • Ensure company food and plating specifications are met, while executing appropriate food handling protocols
  • Uphold cleanliness of workstation
  • Support in all areas of the kitchen
  • Previous experience in a full-service restaurant considered to be an asset

Key Requirements:

  • Impeccable attention to detail
  • Energetic and positive
  • Able to work both independently and as part of a team
  • Possess basic food handling and preparation knowledge
  • Able to work under pressure and in a fast-paced environment

Hotel

Position: Room Attendant

Wage: $16 CDN per hr

Responsibilities: Main duties include preparing guest rooms for arrival, maintaining the cleanliness of all grounds and areas of the hotel, including public areas, guest rooms, servicing occupied rooms, and the washing and distribution of laundry/ linen around the hotel.

 

Position: Laundry Attendant

Wage: $16 CDN per hr

Responsibilities: Washing & drying hotel linens, including; washing, drying, sorting, folding and distributing linens around the hotel. Ensuring that linen quality & cleanliness adheres to brand standards.
Flexible hours, including morning, afternoon and night shifts available.
Must be energetic and positive.
Must be self motivated and able to work unsupervised.
Main duties include: Steam cleaning, dusting, polishing, vacuuming & mopping.
Houseperson must be personable, good with people and motivated to produce an exceptional level of cleanliness.
Flexible hours available, including morning, afternoon and night shifts.

 

Position: Houseperson

Wage: $16 CDN per hr

Responsibilities: Servicing and cleaning all public areas of the hotel, including indoor public areas and building exterior.
The Houseperson will receive room calls for deliveries and services, attending guest rooms and assisting both the Housekeeping department and bell team.
Main duties include: Steam cleaning, dusting, polishing, vacuuming & mopping.
Houseperson must be personable, good with people and motivated to produce an exceptional level of cleanliness.
Flexible hours available, including morning, afternoon and night shifts.

 

Other Positions Available:

Bellman/ Bellhop
Concierge
Font Desk Agent
Maintenance Worker
Night Security

 

Mountain Operations

Position: Lift Attendant

Always wanted to work outside? With an amazing group of people with similar interests? Ski some of North Americas greatest terrain while at work? – Sounds like you want to be a Lift Operator this winter!

The Winter Lift Operator Position is the perfect position for you if you want to:  

• Work in an active and fun environment
• Make long lasting connections with coworkers and others you meet at the resort,
• Be a part of a team that makes the mountain move – literally, we move the people up the mountain!
• Have a chance to ski/snowboard multiple times each day
• Get access to some of the best sunrises and sunsets this winter,
• Stay fit and active by shoveling the meters of snow Revelstoke gets!
This position is a full-time seasonal position that runs from November – April

Essential Job Functions
• Set up and take down lift equipment such as ramps, mazes, and signs.
• Assists guests with loading, unloading and general safe operation of the lifts.
• Completion of lift related documentation and daily safety checks.
• Understand all the activities available at the resort well enough to provide useful, up to date information.
• Ensure that all guests and staff accessing the lifts are in possession of a valid ticket.
• Constant snow removal and snow work. This includes raking of ramps and ice chipping.

Required Qualifications and Abilities
– Must have a passion for the outdoors.
– Must be able to do physical labor.
– Self-motivated, able to work independently.
– Mature, enthusiastic, and guest service oriented.
– Must be able to work flexible shifts (we operate on weekends and holidays.)
– Multilingual and first aid skills an asset.
– Able to ski or snowboard proficiently.
– Excellent communication skills, Ability to communicate clearly over a radio.

 

Position: On Mountain Custodian

Do you like it when things are clean? Are you organized and able to keep track of various items around the workplace? Do you like skiing/snowboarding and want to be paid to do it? If you have answered yes to any of the above, you might be a great Winter Custodian! At Revelstoke Mountain Resort, we take pride in how well kept and clean our facilities are. In the Lift Operations Custodian Department, you will oversee all on mountain facilities as well as stock all other departments with essential supplies.

This position is a perfect fit for those who:

• Love to ski or snowboard,

• Take pride in having their workspace clean and tidy,

• Are not afraid to get their hands dirty, (not literally – we have gloves for you to use)

• Can work alone or in a team setting,

• Are adaptable to change their day-to-day tasks as needed.

• You will be skiing/snowboarding to all locations on the mountain and stocking supplies as well as assisting Lift Operations with any other tasks as required. You will be trained on all the lifts and have opportunities to do various other jobs around the department!

Responsibilities:

• Sweep, mop wash and polish floors.
Clean public bathroom fixtures and appliances.

• Clean public areas such as changing rooms and parking lots.

• Pick up debris and empty trash containers.
Wash windows, hallway walls and ceilings.
Transport water containers to other outdoor staff.

• Occasionally assist with the Grounds crew and Lift Operations

 

Guest Services/Retail

Position: Guest Services

Guest Services Agent has several indoor and outdoor duties. Continually strives to provide our guests with the ultimate RMR experience. You are expected to retain knowledge of our point of sales program, the products we offer, the conditions of the trails and details of our services. In addition, you are expected to be attentive to guests when scanning their lift pass to avoid fraudulent pass uses, monitor that guests are following Covid-19 guidelines, and most importantly work to ensure our guests are set up for a successful day on the mountain.

Essential Job Functions
• Sell lift tickets, passes, and any other resort products
• Answer guest inquiries and potential complaints in a professional manner
• Assist guests with ticket/pass issues
• Complete daily cash outs
• Monitor RFID scanners at the base of the gondola
• Work outdoors for periods of time in varying weather conditions
• Be able to provide the guest with general resort and town information
• Assist other departments when requested
• General cleaning duties
• Other duties as required

Required Qualifications and Abilities
• Experience in the ski/summer resort industry or a guest relations type atmosphere is an asset
• Ability to communicate
• Customer service skills
• Sales skills
• Cash handling experience
• Previous computer knowledge
• Conflict resolution
• Team player
• Passionate about life in mountains
• Mature, enthusiastic, and guest service oriented
• English as a first language, second language an asset

 

Position: Retail

The Retail Sales Associate will be responsible for assisting guests with product selection, completing sales and general retail operations.

Essential Job Functions:
• Greeting the guest and attending to their needs
• Building a loyal customer base
• Learning proper POS procedures
• Assisting the store team in achieving and surpassing store targets
• Demonstrating initiative and works well with others
• Assisting in processing and replenishing merchandise and monitoring floor stock
• Being aware of promotional offers throughout the store
• Awareness of loss prevention
• Opening and closing procedures
• Receiving stock accurately
• Assist in display maintenance and housekeeping
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
• Awareness of sales targets
• Ensure that all related activities are conducted in a safe manner through sound judgment and knowledge of safety procedures and guidelines.

 

Position: Rentals

The rental technician /cashier will be responsible for daily operations of the Rental shop, fitting each guest properly for equipment and performing daily cash outs.

Essential Job Functions:

• Maintain and prepare all equipment rentals following all applicable safety protocol
• Ensuring the guest accurately completes the rental for
• Proper fitting of rental equipment for the guests’ skill level
• Rental sales and operation of the POS system
• Check rental equipment for damage when returned
• Maintain cleanliness of shop
• Daily cash outs

Minimum requirements:

• Customer service experience
• Cash handling skills

Abilities Required:

• English as a first language, Second language an asset
• Team oriented with a desire to make a contribution
• Passionate and knowledgeable about skiing, snowboarding and related equipment
• Ability to work alone with minimal supervision
• General rental knowledge, sizing, product knowledge, etc.
• Thrives in a fast-paced environment
• Well-organized
• Good time management skills
• Excellent communication skills

 

Position: Repair Shop Tech

Repair technicians are responsible for providing repairs, complete tuning and safety inspections of guests, staff and rental ski & snowboard equipment. This requires competency using both hand and mechanical tools to perform the necessary maintenance and safety checks.

Essential Job Functions:

• Perform repairs and maintenance to skis and boards using hand tools and machines to provide the best possible finish product.
• Mount bindings on skis and boards.
• Test binding release and record.
• Provide information to guests on services available with the best solutions.
• Maintain the facility in a clean and safe manner.
• Perform regular maintenance on the machinery and tools.

Minimum requirements:

• Experience in ski and board repair operations. • Experience with Wintersteiger equipment is considered a strong asset.
• Competent Skier or Snowboarder
• Physically able to carry out physical tasks
• Strong problem-solving and decision-making skills

Abilities Required:

• Work both in a team and independently.
• Manage priorities.
• Anticipate business levels and manage accordingly.

STAFF ACCOMMODATION

Revelstoke Mountain Resorts provides affordable staff accommodation to all employees.

The Working Holiday Club

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